While shopping for a new hot tub, don’t overlook one of the most important features of a spa purchase: the warranty. Take the time to review and compare different manufacturers’ warranties, and ask the following questions to be sure that it truly covers everything you need.
1) Is the warranty easy to locate and easy to understand?
Be sure that you can quickly and easily find the manufacturer’s warranty on their website. Hot tub manufacturers that offer a valuable warranty proudly display it. Read the warranty fully to understand what it covers, and ask any questions you have about the warranty when shopping for your spa.
2) Does the warranty cover all of my needs?
A hot tub warranty should cover all of the necessary parts of your hot tub.
The warranty from Dream Maker Spas includes a 5 Year Shell Warranty, 1 Year Plumbing, 1 Year Equipment, and 1 Year Labor to cover your spa, inside and out.
Be sure that any limitations and exclusions are made very clear on the warranty to avoid surprises. For example: most spa manufacturers will not cover commercial and rental applications in their warranties, so if you put your hot tub on a property that you rent out, your warranty would be voided.
Fully understanding what a warranty covers, excludes and any warranty performance details will help you in comparing warranties from different hot tub manufacturers.
3) Has the spa supplier and manufacturer been established long enough?
New hot tub manufacturers are popping up across the hot tub market. Little-known, new brands may try to convince you that you’re saving money by choosing their spas, but that could cost you in the long run.
A warranty is just a piece of paper if the company you bought your hot tub from no longer exists when you need to call in a repair. For your protection into the future, only consider spa manufacturers that are backed by years of industry experience, customer reviews, and trade certifications.
Choosing an established manufacturer like Dream Maker Spas provides confidence in the value of your spa AND the value of your warranty.
4) Can I easily reach the manufacturer for warranty claims?
Make sure that you can easily contact the company that will be honoring your warranty. While shopping for spas, take note of whether you are able to find your spa manufacturer’s contact information. Are they based in the U.S.A.? Do they have a customer service number that’s easy to locate? Are you able to connect with them through social media?
When you call Dream Maker Spa’s customer service line at 888-768-6772, you’re reaching the Dream Maker Spas headquarters in Lake Mary, Florida where a team of highly experienced spa experts are ready to assist you.
Knowing what to look for in a valuable warranty can show you which hot tub manufacturers stand behind their products. If you have any questions about the Dream Maker Spas warranty, please give us a call 888-768-6772 or speak to the Dream Maker Spas Certified Dealer nearest to you. Find a dealer now.