Ordering Information
Order online! When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.
Call us! Our sales and service team is ready to place your order over the phone.
You can reach us at 888-329-4847
Monday to Friday from 8:30 a.m. to 5:00 p.m.
All times are Eastern U.S.
Mail-In Your Order! For details on how to mail in your order, click on “What Are My Payment Options” below.
Personal Checks, Cashier’s Checks, and Money Orders. Please print your shopping cart and send it with your payment to:
DreamMaker Spas
Attn: Customer Sales
2452 Lake Emma Road, Suite 1000
Lake Mary, FL 32746
Be sure to include a daytime phone number and email address (if you have one) so that we, along with the shipping company, can contact you with any questions we might have. Please note: To protect against fraud, any orders paid for with a personal check, money order, or cashiers check will remain on hold for a number of days to allow for the check to clear. Orders placed with credit cards will be processed immediately.
Every state, county and city has individual tax rates and some also apply tax on shipping. When you complete the information in the shopping cart with the shipping address, taxes will be automatically calculated before checkout.
Contact Customer Service: 888-768-6772
All returned Spas are subject to a $150 inspection and restocking fee.
Spas
Delivery of your new DreamMaker spa is contracted through various third-party transportation specialists, and transit time will vary depending on geographical location. It is always best to allow 7-10 business days of transit time from the day your spa is picked up from the factory in Florida until it arrives at your home.
Parts & Accessories
Parts and accessories ship within 2 business days of placing your order. Delivery time will depend on the UPS shipping method you choose during checkout. Parts and accessories also ship from the factory in Florida.
Spa colors and styles may vary from products shown.